Softworx consultants have the experience to work side-by-side with customers and partners to ensure successful deployment of our software solutions. Softworx consultants can offer dedicated on-site services to facilitate implementation, expert knowledge transfer and thorough mentoring. Additionally, we work closely with our product companies and third-party consulting partners to ensure that customers quickly build, deploy and manage our solutions.
Softworx has found the Proof of Concept approach to be particularly useful in helping to demonstrate the value of SOA governance solutions in the customer’s environment. Typically, this first requires an Assessment Session which is tailored to the customers’ current situation and future needs. During this session, the customer will be introduced to key building tools for an effective SOA. This can range from general SOA architecture and infrastructure frameworks to policy, testing and monitoring assessments.
Depending on your needs, we can deliver on-site training sessions for a specific team or for cross-functional use. Conversely, our solutions have easy-to-use online tutorials for self-guided learning at the pace most convenient for you.
Softworx product support, with the knowledge of your business requirements and specific implementation, provides the necessary local support to identify and solve technical issues. The support team works closely with the product companies’ engineering teams to ensure that a quality, supportable product is delivered to our customers.